Privacy Policy
Last updated: January 9, 2026
Our Commitment to Privacy
At SmartFixUg, we take data privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information.
Data Collection
We collect the following information:
- Personal Information: Email address, full name, and phone number.
- Payment Information: Binance Pay ID, USDT wallet addresses, MTN Mobile Money numbers, and Airtel Money numbers.
- Payment Proof: Screenshots of payment confirmations for verification purposes.
- Usage Data: Course progress, watch history, bookmarks, and learning activity.
- Technical Data: IP address, browser type, device information, and access logs.
Data Use
We use your data for the following purposes:
- Account Management: To create and manage your user account.
- Subscription Tracking: To manage your subscription plans and billing cycles.
- Payment Processing: To verify and process your payments through our approved payment methods.
- Course Delivery: To provide access to course materials and track your learning progress.
- Communication: To send you updates on courses, promotions, or changes to our services via email.
- Platform Improvement: To analyze usage patterns and improve our services.
- Security: To protect against fraud, abuse, and unauthorized access.
Payment Processing
Payments via Binance, USDT, MTN Mobile Money, and Airtel Money are processed securely through third-party services:
- Binance Pay: Payments are made directly to our verified Binance account.
- USDT (TRC20): Cryptocurrency transfers are made to our secure wallet address.
- MTN Mobile Money: Payments are sent to our registered MTN number.
- Airtel Money: Payments are sent to our registered Airtel number.
- Manual Verification: All payments require admin verification and proof upload for security.
- We do not store your complete payment credentials on our servers.
Subscription Plans
We offer Basic, Pro, and Premium subscription plans with the following billing cycles:
- Monthly: Billed every 30 days
- Quarterly: Billed every 90 days
- Annual: Billed every 365 days
Your subscription data, including plan type, billing cycle, and payment history, is stored to manage your account.
Data Protection
We implement security measures to protect your data:
- Encryption: All data transmission is protected with 256-bit SSL encryption.
- Password Security: Passwords are hashed using industry-standard bcrypt algorithm.
- Access Control: Role-based access ensures only authorized personnel can view sensitive data.
- Secure Storage: Payment proofs and personal data are stored on secure servers.
- Regular Backups: Data is regularly backed up to prevent loss.
- CSRF Protection: All forms are protected against cross-site request forgery.
Data Sharing
We do not sell your personal information. We may share data only in these cases:
- Payment Verification: With payment service providers for transaction verification.
- Legal Requirements: When required by law or to protect our legal rights.
- Service Providers: With trusted third parties who help us operate our platform (under strict confidentiality agreements).
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and data (subject to legal requirements).
- Opt-out: Unsubscribe from marketing emails at any time.
- Data Portability: Request your data in a portable format.
Cookies
We use session cookies to maintain your login state and improve your experience. These cookies are essential for the platform to function properly. We do not use tracking cookies for advertising purposes.
Children's Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect data from children under 18. If you believe we have collected data from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. The "Last updated" date at the top indicates when this policy was last revised.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at our support channel.